Refund Policy

(Last Updated October 1st, 2013)

If you are not satisfied with CMXtras software purchased directly from CMXtras.com, contact us within 30 days of your purchase to receive a refund. Refunds requested more than 30 days after your initial purchase date will not be issued unless the transaction was subject to a fraudulent purchase.

All shipping, handling and delivery charges are non-refundable.

If you are issued a refund, it should appear on your credit card statement within 72 hours. Upon receiving your refund you must uninstall or stop using any software products for which you no longer posses a valid, purchased license. 5Nova Corporation reserves the right to disable any product keys and/or serial numbers issued to you for the refunded products.

The 5Nova Corporation refund policy applies only to software purchased directly from CMXtras.com. If your software was purchased through a 3rd party, it must be returned to the 3rd party and is subject to the return policies of that vendor.

To return your product, please contact our returns team at returns@cmxtras.com.

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